It brought tragic news: Just hours earlier, on a desolate stretch of highway in northern Minnesota, Daly's granddaughter, Ashley, had slashed her wrist with a piece of glass and thrown herself in front of a speeding car.
It was the seventh suicide attempt since Ashley, who has bipolar disorder and a cognitive impairment, was sent to live in a group home three hours away, on the wooded outskirts of Hermantown, Minn.
"Ashley feels lost and abandoned," said Daly, who settled on the facility only after several others closer to the Twin Cities turned them down. "She has no place to call home in this world and this is her way of crying out for help."
Each year, hundreds of Minnesotans with developmental disabilities and mental illnesses are uprooted from their families and sent to live in secluded group homes in remote parts of the state. Cut off from the communities they know, housed with strangers, they often fall deeper into anger and despair. Many, like Ashley, see violence and self-injury as their only means of escape.
Minnesota's far-flung network of group homes is another sign of how it has fallen behind other states in the movement to integrate people with disabilities into mainstream life. Though designed as safe havens for people too vulnerable to care for themselves, group homes now leave thousands of adults isolated and vulnerable to neglect and abuse.
A Star Tribune review of hundreds of public documents has found:
• Minnesota relies more than any other state on group homes to house adults with disabilities, spending $1 billion annually for about 19,000 people in more than 4,500 facilities.
• While many group homes are safe and orderly, others are understaffed and chaotic. Each year, state regulators receive more than 700 reports of abuse, neglect, exploitation and serious injury at Minnesota group homes. In 2013, a federal judge became so alarmed at conditions facing group home residents that he appointed a special monitor to review their care.