Best Buy to close Mall of America store in August

Store's customers, mostly tourists, weren't buying chain's big-ticket items.

May 26, 2018 at 1:36AM
Best Buy reported upbeat sales and earnings numbers for the second quarter of 2018.
Jackie Nierenhausen and Cong Nguyen (holding his daughter Alaina Nguyen, 2, on his shoulders) walked past Best Buy at the Mall of America on Friday. Best Buy is closing its MOA store in early August. (Star Tribune/The Minnesota Star Tribune)

Best Buy is pulling the plug on its Mall of America store.

The Richfield-based retailer, whose headquarters are just 4 miles away from the megamall, told store employees Thursday night that the company will not to renew its lease. Best Buy has stores nearby in Richfield and Eagan.

The last day of business at the Mall of America store will be Aug. 4, the company said Friday, adding that it will work to transfer store employees who are interested to nearby stores.

"Our Mall of America store has been a great way to showcase our brand," Best Buy spokesman Jeff Shelman said. "But, as we have said, we look at every lease that comes up for renewal and we consider a number of factors in making the decision, including, in this case, the fact that we have two other stores within 7 miles of the mall."

In a statement, the Mall of America said it has appreciated its partnership with Best Buy over the last decade. "Given the evolution of the market and our customer demands, we have instead decided to pursue a new first-to-market innovative concept for our guests," the mall said.

The 46,000-square-foot Best Buy store on the mall's third floor went into a space formerly occupied by Sports Authority. When the store opened in 2008, Magic Johnson was on hand to help cut the ribbon.

While Best Buy has locations at other malls, this one is unusual in that it does not have its own exterior entrance.

In addition, many of the mall's shoppers are tourists from out of town who aren't likely to be as interested in buying TVs or computers as taking advantage of Minnesota's tax-free shopping on clothing and shoes.

Given the mall's demographics, Best Buy's Mall of America store also does not sell items like appliances, which have become a significant source of revenue for the retailer.

As it looks to remain competitive in the e-commerce age, Best Buy has been selectively closing underperforming big-box stores as leases come up for renewal. Last year, it closed 18 large-format stores, including locations in Blaine and Inver Grove Heights.

At the same time, it is opening its first new big-box store in seven years this fall near Salt Lake City.

It's also in the process of winding down about 250 unprofitable small-format mobile phone stores, most of which were located in shopping malls.

Best Buy has a little over 1,000 big-box stores in the U.S., including 13 in the Twin Cities region.

DAVID JOLES * djoles@startribune.com - Nov. 25, 2010 - Bloomington-] While Black Friday is still the king of shopping days, some stores like Sears opened their doors on Thanksgiving for shoppers for the first time. Best Buy was not among those open but their Black Friday ads were enough to entice some shoppers to spend the night in a tent in the parking lot in order to be first in line to get the best deals. n this photo:] Creisha Martin, a senior at Mankota State University, was in the Twin Cit
Best Buy will close its store in the Mall of America on Aug. 4. Creisha Martin shopped there during the holidays in 2010. (The Minnesota Star Tribune)
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about the writer

Kavita Kumar

Community Engagement Director

Kavita Kumar is the community engagement director for the Opinion section of the Star Tribune. She was previously a reporter on the business desk.

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