Many people see the start of a new year as a time for celebration as we start fresh and look ahead. However, for many families, 2016 also marks the start of higher health care costs, thanks to the broken promises of MNsure and the so-called Affordable Care Act.
As a member of the MNsure Legislative Oversight Committee and chair of the House Health and Human Services Reform Committee, I'm frequently contacted by Minnesotans who share heartbreaking stories about MNsure and how it has impacted their families and pocketbooks.
I've heard stories of families who can no longer afford their health plan after massive premium increases. Thousands of new parents have had to endure a broken and frustrating system, forced to waste precious hours and wait months just to add their newborn to their health plan.
In some cases, families have decided it's easier for one spouse to quit his or her job and reduce their family income in order to qualify for assistance in paying monthly premiums. Despite the lowest unemployment rate in years, more Minnesotans are on public health programs than ever.
Late last month, MNsure's latest CEO, Allison O'Toole, admitted in "The ACA: Trending up" (Dec 27) what legislators already knew: MNsure's website is still failing to deliver basic services and functions that were promised when it was first created. They remain unfixed to this day.
By July, the total cost of MNsure will reach $364 million for a failing website. Repairing broken components and completing the buildout of MNsure's IT system will cost tens of millions more. If MNsure ever works as originally promised, it will still cost over $60 million per year to run.
Instead of blaming their customers, MNsure must take responsibility for these problems and fix them. Glitches and technical errors are mere inconveniences for MNsure executives with six-figure salaries and taxpayer-funded bonuses, but they mean real headaches for families who struggle each day to simply keep their doctor or get coverage for their newborn.
MNsure claims that its tax credits shield some Minnesotans from insurance prices that have doubled or tripled in the past two years. But that is cold comfort for the 80 percent of those Minnesotans who buy insurance on their own who don't receive a tax credit. It also does nothing to remedy individual or family deductibles, which are now the most expensive in the nation.