The paperwork stacks up slowly but steadily.
Some months, the pile of appeals from insurance companies denying coverage of a medical implant for severe acid reflux is more than a foot high in Minneapolis surgeon Dr. Dan Dunn's office. Such appeals take months or years to resolve, and may still end in denial even though the government has approved the device.
"We had, at one point, 40 patients," Dunn said, describing appeals for coverage denials for the Linx, an implantable device that controls acid-reflux and is made by the Shoreview medical device company Torax Medical Inc.
Commercial insurance companies are demanding more evidence than ever about medical devices before granting coverage. Commercial approval from the Food and Drug Administration, once seen as the light at the end of the tunnel, today signals the start of a longer journey toward mainstream acceptance for some novel devices.
The Linx is a string of titanium-wrapped magnets that rings the lower esophagus to keep down food, bile and stomach acid. It was unanimously approved by the FDA three years ago, and Medicare covers it today. The company is presenting the latest analysis from a clinical study following Linx patients for five years post-implant on Monday.
But most commercial insurers still see the Linx as too new to cover. Spokespeople with Aetna and Blue Cross and Blue Shield of Minnesota said they consider the device "investigational," needing further study.
That leaves most people whose doctors recommend the device to file appeals, often without success.
"The reality is, devices add cost. They don't subtract cost," said Dr. Archelle Georgiou, a Twin Cities health care consultant and former chief medical officer at for-profit insurance giant UnitedHealth Group Inc. in Minnetonka. Although devicemakers say their products justify added costs by reducing other long-term expenses, "that has rarely come to fruition," she said.