What do you do if you're an Olympic biathlon hopeful racing at an internationally hailed event in central Austria and your pole snaps mid-competition? You are oceans away from your native Brazil and, though a successful athlete, you don't have an extra $400 sitting around to spend on new poles. In Leandro Lutz's case, you make a quick call to a tiny ski shop in Rice Lake, Wis.
"I told Leandro I'd see what I could do," said Bjørn Hanson, co-owner of Out There Nordic Sports, who was on the other end of the call. "We are friends with the owner of One Way ski company in Finland, so I sent them a message, and 10 to 15 minutes later I got a text back saying they'd take care of it."
Lutz headed down to breakfast the next morning in the lobby of his hotel, unsure of his prospects going into the day's competition. Called over to the front desk, he found two sets of new poles neatly tucked into a ski bag.
For Bjørn and his wife, Kristin, this amounted to a day's work.
When the Hansons opened Out There in 2010, they didn't have ambitions of sponsoring elite athletes. Rather, the two Rice Lake natives and devoted Nordic skiers simply felt the northern Wisconsin community deserved a local ski shop. Already operating a paint and decorating business, they had retail space to spare for an additional business. They figured, why not do it ourselves?
Athlete sponsorship began with Olympic biathlete Victoria Padial of Spain. A number of foreign skiers who visited the area for the American Birkebeiner in 2011 were impressed by the no-frills shop that was more akin to ones seen in Europe. The Hansons had people talking. Padial, 27, heard that talk and reached out to the couple, hoping they would be interested in a partnership.
They weren't equipped to provide financial support, but the Hansons knew their ties to the ski industry and involvement in the Worldloppet Skiers Association might prove to be an asset. They agreed to assist Padial with marketing to help her get greater support in her country, as well as attention from equipment sponsors.
"It just caught on after that," said Bjørn Hanson. "The big thing was helping these athletes coming from nontraditional Nordic countries increase visibility. Some of the athletes we helped gain sponsorships for, too, since focusing on training is hard when you have to be your own business person as well."