There are few words companies fear as much as "potential data breach," but that was what the health care management firm Alaris Group had to face when it received a demand letter from an attorney last fall that alleged an employee had disclosed protected health information.
The Duluth-based company's first call was to local legal counsel Kate Andresen, who advised it how to secure the firm's data systems and handle the internal investigation as she also reviewed Alaris' cyber liability policies.
As the health care industry deals with continually evolving regulations, including those in the Affordable Care Act, companies are relying more on lawyers like Andresen to help them navigate the complex privacy and security issues that arise on a daily basis. As a result, law firms are building bigger teams and focusing more attention on data privacy.
"There's a constant evolution that really drives a lot of new levels and methods of integration," said Ross D'Emanuele, a partner at Dorsey & Whitney who works in the firm's health care practice. "That creates new legal issues constantly. … Health care reform and the resulting move from fee-for-service payments to value-based care means more information sharing among health care providers, which creates greater potential for privacy issues."
For example, a hospital and a nursing home may want to share patient information to help identify problems early on to prevent the patient from having an emergency that sends him or her the hospital, but they're limited by HIPAA regulations on what can be shared, D'Emanuele said.
"We have these competing interests," said Andresen, who last month joined the Minneapolis firm Nilan Johnson Lewis, where she specializes in data privacy matters.
Doctors are texting patients to make appointments and sharing test results online, said Heidi Christianson, who also works at Nilan Johnson, where one of her specialties is health care regulation and governance.
And now, instead of mainframe computers, data are kept on laptops or other portable devices or sometimes not kept by the owner at all but by another company in a separate location with the help of cloud computing. The lack of information control can lead to breaches, sometimes inadvertent.