Mysterious end for the Millionaire Monks

An abbey near La Crosse, Wis., had a lucrative business selling printer ink and toner. Then, suddenly, it disbanded.

By ANNYSA JOHNSON, Milwaukee Journal Sentinel

November 26, 2011 at 9:47PM
Father Bernard McCoy, right, walks with another man outside the new abbey, May 19, 2009 at the Cistercian Abbey Our Lady of Spring Bank in Sparta, Wisconsin. The abbey and the 40 acres that it sits on are now listed for sale at $2.6 million.
Father Bernard McCoy, right, walks with another man outside the new abbey, May 19, 2009 at the Cistercian Abbey Our Lady of Spring Bank in Sparta, Wisconsin. The abbey and the 40 acres that it sits on are now listed for sale at $2.6 million. (Milwaukee Journal Sentinel/The Minnesota Star Tribune)

They were dubbed the Millionaire Monks, a small monastic community in western Wisconsin feted around the world for a wildly successful Internet business selling laser printer inks and toners.

As recently as 2009, the Cistercian Abbey of Our Lady of Spring Bank was projecting annual sales of $3.5 million for its for-profit business, LaserMonks Inc. And their prior and chief executive officer, the Rev. Bernard McCoy, was talking expansion -- of both the company and the abbey.

Today, the monks' 15,000-square-foot home on 500 acres in Sparta, Wis., is all but empty. They sold off their belongings -- everything from furniture and farm equipment to religious artifacts -- at an auction last month. And they have put much of their land and buildings up for sale.

LaserMonks ceased operating in the spring, though the abbey has since sold its name and customer list to a California firm. The monks have gone their separate ways.

McCoy, who was touted as the LaserMonks' marketing genius, is now in Ireland, overseeing a community of nuns, according to a family member. Both she and the monks' lawyer said they did not know how to reach him.

Attorney Kevin Roop of La Crosse, Wis., who represents the abbey, blames increased competition and the downturn in the economy for the liquidation of LaserMonks; and the dissolution of the abbey on the business failure and a dwindling interest in monastic life.

But the monks have a history of failed or attempted business ventures. And now their seemingly sudden change of fortune has raised questions about their business acumen and some say less-than-spartan lifestyle.

"It's very troubling," said Terry Nelson of Minneapolis, a former Trappist novice who writes about monastic communities on a blog he calls Abbey Roads. "A year ago he [McCoy] was talking about growing vocations, building a new church. ... And then it's just gone? How can a monastery just disappear?"

Carrying a debt load

The details are not entirely clear, but one significant factor appears to be the abbey's debt. Since 2006, the monks have used their property as collateral to secure $3.1 million in mortgages, including a $1.4 million loan from the Valley of Our Lady Inc., a nearby community of Cistercian nuns, according to records on file with the Monroe County Register of Deeds.

The nuns' superior did not return a telephone call seeking comment. But Bryan Simonson, vice president of Stoddard, Wis.-based River Bank, which lent the abbey nearly $1.8 million over that time, said the notes were new loans and refinancings of existing mortgages and lines of credit opened for the monks' business and living expenses over the years, and that a portion of the debt has been paid.

Simonson and Roop declined to say how much the abbey still owes. But the banker said the monks have never defaulted on a loan and that he doesn't expect them to do so now.

"I hold the abbey in the highest regard," Simonson said. "They have a very viable exit strategy, and we do not expect to incur any losses."

The shuttering of the abbey appears to be the end of a nearly century-old community of monks, founded on the shores of Oconomowoc Lake, that moved to Sparta in the 1980s. The new abbey, now listed for sale at $2.6 million, was built to accommodate nearly 20 monks, but membership hovered under 10 in recent years and had dwindled to just three by the time it closed.

The Spring Bank monks have struggled to find a business to sustain themselves. McCoy, who joined the abbey in the 1990s, attempted or explored several ventures -- growing shiitake mushrooms, real estate development (they were sued as a result of one project) and a luxury golf course -- before alighting on the ink and toner business in 2001.

The abbey struck what many saw as black gold, bringing in as much as $4.5 million a year by 2008 with marketing that stressed the monks' simple life of prayer and a promise to give a portion of the profits to charity.

Two women, Sarah Caniglia and Cindy Griffith, who billed themselves as Monk Helper Marketing, actually ran LaserMonks from a building on the abbey grounds. But McCoy was its face, flying around the country in a donated single-engine Piper.

A charismatic monk

McCoy cut an irresistible figure, a bald and youthful monk in flowing robes talking a mix of technology and tradition. And he was featured in dozens of news stories and radio and television programs across the country. The buzz appeared to pay off: McCoy was named one of Fast Company Magazine's Fast 50 Champions of Innovation in 2004.

Just when the business began to falter is not clear. Caniglia, who with Griffith now operates an online popcorn business for a Tucson, Ariz., order of Benedictine nuns, said LaserMonks was profitable when they left about nine months ago.

Holly Grady, executive director of the Sparta Area Chamber of Commerce, said that the company struggled for the past two years, but that McCoy was optimistic about its future as recently as January. She was surprised when the business closed last spring.

One former postulant of the abbey, who asked not to be identified, blamed its demise on a "life out of balance."

"The Benedictine way is all about balance. But this had become too many outside trips, late-night outings and dinners with benefactors," he said. "People believed they had millions in the bank, but I think they were robbing Peter to pay Paul."

Father Bernard McCoy is shown, May 19, 2009 at the Cistercian Abbey Our Lady of Spring Bank in Sparta, Wisconsin. McCoy came up with the idea of having their monastic community support themselves by marketing printer cartridges and products made by other monasteries around the world.
Father Bernard McCoy is shown, May 19, 2009 at the Cistercian Abbey Our Lady of Spring Bank in Sparta, Wisconsin. McCoy came up with the idea of having their monastic community support themselves by marketing printer cartridges and products made by other monasteries around the world. (Mct/The Minnesota Star Tribune)
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ANNYSA JOHNSON, Milwaukee Journal Sentinel