Rowena Holmes came to be heard. The crowd did not want to listen.
At a Minneapolis City Council public hearing on Aug. 1, Holmes offered condolences to the family of Thurman Blevins, a black man fatally shot by police. But she wanted to remind the chambers that a scared North Sider had called 911 that day after seeing a man firing off a gun.
At this, the crowd began jeering at Holmes, who's worked nearly three decades as a liaison between north Minneapolis and police. "You're a disgrace!" one heckler shouted at her.
Andrew Johnson, the council member chairing the meeting, hammered the gavel and pleaded for others to respect Holmes' allotted time. They did not.
Maintaining order in meetings has become a struggle for the new City Council. It has created a dilemma for a council majority brought to power on a progressive wave, putting former activists in the difficult position of having to hush their constituents just to get through the agenda.
Council Member Jeremiah Ellison, among the five newly elected members this year, said although he is happy with increased civic participation, he's concerned about the disorder at council meetings.
"If we make too much of a habit of doing impromptu sessions, then we are not giving people equal opportunity to speak," he said.
In these tense moments, elected officials have been assailed by sometimes vulgar and racially charged insults, such as when a woman shouted for them to show some courage and accused Council Member Abdi Warsame of "working for the master."