The U.S. Small Business Administration (SBA) opened the spigot for low-interest federal-disaster loans for working capital to Minnesota small businesses suffering economic injury as a result of COVID-19 in Minnesota and across the nation.
On Monday, SBA Regional Administrator Robert Scott told the Star Tribune that there is also a principal and interest payment deferral program available.
The SBA, which guarantees loans from banks and other lenders by up to 90%, is operating seven days a week, Scott said Monday.
The agency urges small-business borrowers and loan applicants to use its website, e-mail address and toll-free hotline. Applicants may apply online, receive additional disaster assistance information and download applications at https://disasterloan.sba.gov/ela. Applicants may also call SBA's Customer Service Center at (800) 659-2955 or e-mail disastercustomerservice@sba.gov for more information.
The SBA had to take down its website for an unspecified period over the weekend because of unprecedented demand and to increase bandwidth as thousands of independent restaurants, retailers, manufacturers and other businesses cut back staff dramatically or closed abruptly amid government advisories and few customers.
There was anecdotal criticism from small businesses and landlords who said Monday they couldn't reach SBA.
Mike Roess, owner with his wife, Ann, of iMetro Property, which operates three shopping centers with several dozen small-business tenants, said he and several of his tenant businesses have been unable to complete a disaster-loan application on the SBA website since Saturday.
"We struggled through the process due to what we perceived as an overwhelmed server," Roess said. "Peak hours are 7 a.m. to 7 p.m. We have been unable to finish the process of applying for an SBA disaster-loan application of up to $2 million. The SBA decides how much we would get."