Long security lines at the Minneapolis-St. Paul International Airport's main terminal prompted Minnesota's two U.S. senators on Wednesday to call for additional staffing from the Transportation Security Administration (TSA).
On Monday, the Metropolitan Airports Commission (MAC) launched a temporary reconfiguration of two security checkpoints in the ticketing lobby of Terminal 1, also known as the Lindbergh terminal. The new system prompted by a construction project has created long lines, confusion and outrage among passengers this week.
But Sen. Amy Klobuchar and Sen. Tina Smith, both D-Minn., said the construction exacerbates an already festering problem: TSA staffing has not kept up with the growth of passengers flying from MSP.
"The bottom line is that it is simply unacceptable that authorized TSA staffing at MSP has decreased while passenger traffic has increased," Klobuchar said at a news conference Wednesday. "It is critical that we do everything possible to mitigate the impact on wait times caused by construction."
Klobuchar said she has sent two letters to TSA Administrator David Pekoske since last fall urging the agency to bolster staffing at MSP to address recent increases in wait times at security checkpoints.
In 2012, MSP served about 34 million passengers and had 670 full-time equivalent TSA officers allocated to the airport, according to Klobuchar. By 2017, traffic at MSP had increased to 38 million passengers, but the TSA had reduced the number of assigned full-time equivalent officers to 630, she said.
MAC spokesman Patrick Hogan said, "TSA has great staff, there's just not enough of them." The TSA is only able to staff 16 of the 21 checkpoint lanes in Terminal 1 at a time, he added.
For example, Checkpoint No. 10 on the skyway between the C and G concourses has been shuttered for months due to TSA staffing problems.