It got so that he could spot what ailed them almost as soon as they walked through the door.
And each time, Resmaa Menakem, then a therapist working at U.S. military bases across Afghanistan, closed his office door and listened as combat-weary soldiers and civilian workers poured out their hurt.
Since moving to the Twin Cities, his work soothing tormented minds has continued. Only now, his clients include police officers, many of whom also suffer from post-traumatic stress disorder (PTSD).
Overseas, he heard about the constant rattle of insurgent gunfire and the makeshift bombs that regularly exploded in markets and outside restaurants and cafes. And he heard about what came next. Depression. Anxiety. Nightmares.
Here, he has continued to listen.
"We don't take care of police officers from a human point of view. A police officer will go from watching a baby getting killed, or domestic violence, to a hit-and-run where someone has a gaping wound," said Menakem, who sees patients at his artifact-lined office in Edina. "And no one is asking, 'How are you doing?' "
Last year, he started offering counseling services for the Minneapolis Police Department at the suggestion of Charles Adams, a top police commander and longtime friend. The goal: to teach department supervisors to recognize signs of stress in their officers and get them help.
At the same time, he also worked with black Americans suffering from race-based trauma, or the emotional distress a person may feel — sometimes vicariously — after encountering racial harassment or hostility, such as a police shooting.