After 35 years of manufacturing hearing aids, Starkey Hearing decided to jump into the retail business in 2005 and bought its first hearing aid store. The tiny store was failing, but Starkey didn't want a competitor to take it over.
Soon, other purchases followed — most for the same reason — and the company's Northland retail subsidiary eventually grew to 270 stores nationwide, most small and operating under the All American Hearing umbrella.
The subsidiary is now central to a federal $20 million embezzlement and fraud case against fired Starkey President Jerry Ruzicka and Scott Nelson, its fired CFO, as well as another former executive and two of their business partners.
A key question, according to court documents, is whether Ruzicka, Nelson and Jeff Longtain (the fired head of Northland who has not been indicted) secretly awarded themselves 51 percent of Northland's stock and then sold their shares back to Starkey for $15 million, all without the knowledge or consent of Starkey owner and CEO Bill Austin.
Ruzicka and Nelson have pleaded not guilty in the case and are refuting all charges. They say Austin knew and approved of the setup.
Starkey — one of the world's largest hearing aid companies and the only one headquartered in the United States — has grown by advancing hearing aid technology and building a network of mostly mom-and-pop stores. Austin said earlier this year that 2015 was the company's best year yet, producing $800 million in sales.
When Northland was formed, it was 100 percent owned by Starkey. But federal documents allege that in 2006, Ruzicka, Nelson and Longtain shifted Northland's assets into a new subsidiary called Northland Hearing Centers. That is when the stock was awarded, leaving Starkey with a 49 percent stake.
According to FBI documents, Nelson told the company's general counsel at the time that the ownership split was requested by Starkey's bank. The bank denies ever asking for a change, according to court documents.