As crime in our communities increases, crime on our transit system is increasing, too. Public attention to crime is warranted and more attention from policymakers is needed.
We agree with Rep. Betty McCollum's commentary ("All that goes into making LRT safe," Nov. 10), that crime and other challenging issues facing our light rail system demand state, regional and community-based solutions that are meaningful. Those solutions are complex and will demand sustainable funding.
Metro Transit will continue to engage in discussions about rising crime. But as the entity charged with the 24/7 operation of our regional transit system, we can't afford to wait for the conclusion of these discussions.
Earlier this year, we invested more than a half-million dollars in overtime work for our Metro Transit police officers to focus on hot spots where criminal activity had risen. This is a temporary response with temporary funding. It is far from a sustainable solution.
We are better deploying our resources based on crime analytics. Uniformed officers are spending more time on trains and platforms and less time in squad cars. We are reviewing ways to improve our video capacity so that video on our platforms and trains can be watched by security personnel in real time.
This year alone, Metro Transit police officers have checked nearly 1.5 million fares. While important, fare checks take them away from policing duties. Fare checks and security should not compete for the same resources.
During the 2019 legislative session, Metro Transit proposed a policy change that would change fare evasion from a misdemeanor crime to a citation, similar to a parking ticket. This would allow non-sworn police personnel to check fares, allowing sworn Metro Transit police officers more time for pressing security issues. This bill was not passed by the 2019 Legislature. We are hoping for better in 2020.
We know addressing riders' perceptions of security must go beyond policing. Unsanitary conditions on our trains and platforms contribute to a sense that rules are't enforced. This year, we hired staff to expand light rail car cleaning from 40 hours per week to 320 hours per week, and customer complaints have been cut in half.