Restaurant ownership is not for the fainthearted.
Just ask first-time restaurateurs Julie Hartley, Greg Cummins and Ami Francis, who wanted to funnel the foods they favored during their extensive travels through Asia into a quick-service, quality-minded restaurant that would cater to both drop-in diners and the delivery circuit.
It took them four years just to nail down suitable North Loop real estate before they even began sweating the details of designing and building their Sweet Chow. They astutely recruited some serious culinary talent — John Krattenmaker, a Fika vet — to run the kitchen.
After a late-winter debut, much tinkering occurred, not only with the menus but with the restaurant's format, switching from counter service to table service and then derivations thereof, until finally settling on a convenient, order-at-the-counter setup. Last month, an ice cream shop — the nucleus for every self-respecting neighborhood, right? — materialized in the restaurant's remaining square footage.
I pretty much adored what Krattenmaker was doing. Here's how much: One effort, delicately fried cod brimming with dill, would have easily landed on my list of the year's top 10 dishes, if it were still on the menu.
Which is why I'm sorry to report that he's no longer in the kitchen (here's hoping that he and his outsized gifts land elsewhere, pronto). His chef de cuisine Kyle Imes remains, as do most of the spirited and inventive ideas and practices that Krattenmaker introduced.
Although unfamiliar — at least, professionally — with Thai, Vietnamese and Korean cuisines, Krattenmaker dove in with enthusiasm, obviously going to great lengths to translate his technical know-how into rebooting the fast-casual format.
His method? Painstakingly building dishes from the ground up but investing heavily on the front end, enabling the final product to be assembled and served with relative speed.
Here's an example: After brining whole briskets for 10 days, the meat gets coated with black pepper and toasted coriander and then it's cooked, low and slow, for 12 hours, until a blackened crust develops while the deeply flavorful beef remains firm yet fork-tender. A few hefty slabs of that rosy, fat-laced meat becomes the backbone of an artfully composed rice bowl.