During a meeting with big investors and analysts in New York City earlier this month, TCF Financial CEO Craig Dahl and his chief financial officer were peppered with questions about a national auto-lending portfolio that underperformed in the fourth quarter and that amounts to less than a sixth of TCF's revenue mix.
At one point, CFO Brian Maass asked if they wanted to discuss the 85 percent of business that performed well.
"The auto business is an issue," said Christopher McGratty of Keefe, Bruyette & Woods in New York last week. "It has been a growing source of their business. TCF also has the [January] lawsuit brought by the Consumer Financial Protection Bureau. [Investors] are uncertain about their future. And that's why the stock hasn't worked.
"Their old business model got upended. And Craig was instrumental in growing new businesses the last few years. What's challenging is that some of these markets can move quickly against them."
Dahl, 62, a veteran commercial lender and executive at TCF since 1998, acknowledges there is work to do.
TCF's stock price has traded mostly between $12 and $18 per share since the Great Recession of 2007-08. That's far short of the $20 to $28 range of the several years before when TCF was considered acquisition bait by larger banks as it raked in profits from fees and overdraft charges that were limited by regulators after the recession.
Former CEO Bill Cooper, who died of cancer earlier this month at 73, was the leader at TCF since arriving in 1985. He pulled off a widely admired turnaround of the failing S&L, turning it into Minnesota's third largest commercial bank. Dahl succeeded Cooper as CEO on Jan. 1, 2016 as TCF's performance improved.
Last year, TCF posted a 6.6 percent rise in earnings to $212 million on a nearly 5 percent increase in revenue to $1.4 billion. As revenue grew in recent years, Dahl restrained costs by closing about 100 of what was once 440 branches since 2012. He invested in technology to bring TCF's lagging consumer-online services to the level of competitors such as Wells Fargo, his previous employer. And Dahl grew consumer and commercial lending.