Last-minute holiday shoppers won't find "Made in Minnesota" on a gift card they snap up in the next few days, but chances are it was.
The Twin Cities area is home to numerous gift card designers, printers and distributors, including Archway Marketing in Rogers, Diamond Graphics in Ramsey, and CPI Card Group in Roseville. One of the country's largest gift card manufacturers, Travel Tags in Inver Grove Heights, produced 1 billion gift cards last year, more than 25 percent of the North American market.
They are satiating a shopping habit that's as ingrained as buying a big TV on Black Friday. "Gift cards have become as universal as greeting cards, with 96 percent of Americans indicating they'll buy at least one this year," said Robert Passikoff, founder and president of Brand Keys, Inc.
Travel Tags — owned by Mankato businessman Glen Taylor, who also owns the Star Tribune — lists Nordstrom, Macy's, PF Chang's, DSW shoes, Bebe and Aeropostale as clients. "We do the production for some of the largest and most powerful brands in the world," said Tim Lebens, vice president of sales and marketing at Travel Tags.
Besides the Inver Grove Heights facility, the company has smaller operations in Mankato, Oregon, California and Europe.
Although December is a top sales month for gift cards, Lebens said summer is the busiest for production. "We need to produce the cards three to six months ahead to allow time to get them through the merchant distribution network and into the hands of retailers," he said.
What may seem like a quick and easy production task takes four to six weeks for most orders and eight to 10 weeks for more sophisticated designs. "Gift cards today are like a little Renoir in your hand," said Al Vrancart, co-founder and industry adviser at International Card Manufacturers Association in New Jersey. Besides the graphic image created by the art department, the manufacturing process often includes foil, a matte or pearl finish, glitter and raised surface texture. Nordstrom has incorporated a hologram on one of its cards while Neiman Marcus' card has a raised texture that simulates alligator skin.
"It's a lot more complicated than it looks," said Ken Dishno, vice president of operations at Travel Tags. If a client known for an iconic shade of red requests a gift card, he said, designers have to use a different shade of red initially because a blue-tinted laminate film that will be overlaid changes it.