Virtual reality marketing goal is to build stronger ties to consumer

SapientNitro dedicated two rooms at Minneapolis office to develop experiences for clients.

By Vineeta Sawkar, Star Tribune

October 31, 2015 at 11:51AM

Instead of looking at a picture of a dress online, the new age of marketing would have a woman step into a virtual world to see how it looks on her, how it flows — and even meet the designer who made it.

Virtual reality marketing is blossoming, and marketing firm SapientNitro considers a new tool for retailers to add in reaching consumers.

"We think that virtual reality is the next wave of experience that marketers and retailers and anyone who has a brand and wants to connect with consumers have to explore," said Adrian Slobin, vice president and global innovation lead at SapientNitro.

SapientNitro's Minneapolis office has two rooms dedicated to trying out the technology.

One room offers a virtual reality experience that takes people to a nice New York City apartment with items people can experience and then buy. "The Apartment by the Line" earned the company a "Best in VR-AR as Advertising and Live Event and Installation" award earlier this month from Digital Hollywood.

"The intensity of the experience is really what is interesting to us," Slobin said. "People start to think of the experience as the brand … not the slogan as the brand."

Sixense, a company that partners with SapientNitro, has set up virtual reality situations where people can use an Oculus Rift, grab a drone off a shelf and fly it around. They are creating different scenarios that give people the "try before you buy" experience.

Dave Hopkins, director of the University of Minnesota's Carlson School of Management's Enterprise Program, said his students have worked on research projects related to the application potential in the entertainment industry.

"What it does at the end of the day is it can enhance the experience and create associations with a particular product or brand that could enhance selling," Hopkins said.

Slobin still considers this the Wild West days when it comes to using virtual reality as a marketing tool. He said it is not as expensive as people might think, and massive advancements in technology continue to make it more affordable.

Slobin believes some of the forays into the VR space will fail and others will be successful.

"It is not going to destroy the brick-and-mortar store," Slobin said. "It is not going to eliminate mobile shopping. It is not going to eliminate the Web. It's going to be one experience that retailers are going to have to stitch into a true omni channel offering for their consumers."

Vineeta Sawkar • 612-673-7424

Twitter: @vsawkar

Star Tribune video reporter Vineeta Sawker uses the SapientNitro, demonstating what an intense experience virtual reality can be. Photo: screen grab from Star Tribune video by Matt Gillmer. 10/30/15
The Star Tribune’s Vineeta Sawkar with SapientNitro’s virtual reality device. (The Minnesota Star Tribune)
Adrian Slobin, Vice President SapientNitro credit: screen grab from Star Tribune video by Matt Gillmer
Virtual reality won’t supplant mobile shopping, says Adrian Slobin, VP of SapientNitro. (The Minnesota Star Tribune)
Minneapois marketing firm SapientNitro is on the cutting edge of virtual reality marketing. They tout it as an easier way to build an experiential relationship between brands and consumers. Image is screen grab from Star Tribune video. 10/30/2015 .
SapientNitro touts virtual reality as an easier way to build an experiential relationship between brands and consumers. (The Minnesota Star Tribune)
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about the writer

Vineeta Sawkar, Star Tribune