Why are consumers such suckers?
Despite the fact that we have more savings tools at our disposal than ever before, most of us do very little comparison shopping.
We have apps, websites and nonprofit organizations to help us save money, yet only a small segment of Americans practice comparison shopping.
We all know the drill: Shop around, get three bids, don't assume every sale price is a good deal. It makes some of us tired just thinking about it.
Most people don't comparison shop and businesses know that, according to Kevin Brasler, executive editor of Consumers' Checkbook, a nonprofit organization that rates local service providers in the Twin Cities and several other national markets. He's spent 20 years being a professional price checker and knows that shopping around has a big payoff. "We routinely find that when we shop around, the lowest price is usually half as much as the highest price," he said.
Brasler admits that isn't going to happen if you're shopping for an Apple product, where Apple has put price controls in place for all of its retailers. But he's got plenty of examples to show that comparison shopping really does pay off.
In the Twin Cities, Checkbook.org has discovered that plumbers' prices to replace a Delta bathroom faucet (model LAHARA2538LF) ranged from $202 to $505; local appliances stores were charging prices ranging from $2,548 to $3,280 on the same LG stainless-steel refrigerator; and tree care companies were charging $450 to $1,860 to remove the same five trees, cut the stumps to grade level and haul away the debris.
Even when consumers have a major expense costing hundreds or thousands of dollars, they often skip getting three estimates. And service providers know that. "The more difficult it is to shop around, the bigger the price differences," Brasler said.
Showrooming, the act of visiting a retailer to check out a product and then buying it online at a lower price, is also showing signs of decline — despite being a phenomenon that's only a few years old.