Frustration spills from the front seats of Minneapolis taxis these days. With few fares in the back seats, some drivers have plenty of time to vent about an influx of cabs in the city.
Around the corner from the downtown Hilton Hotel one recent afternoon, a neat row of cabs waited hours for what could be a $5 fare. Said Ali Said was parked last in line, lamenting that his dispatcher hadn't radioed a call in two hours.
"I don't blame them," he said. "I blame the business. And I blame the city. Because they put too many cabs on the street."
The Minneapolis taxi industry has undergone a period of remarkable growth since the city lifted a longstanding cap on the number of licenses in 2006, with benefits for consumers and frustrations for drivers who now face unprecedented competition to make a buck. In the past five years, the number of licensed cabs in Minneapolis has more than doubled from 373 to 799.
"To the delight of the Convention Center and the government downtown, it's pretty easy to grab a taxi in Minneapolis," said Zack Williams, owner of Rainbow Taxi, one of the city's oldest companies. "But it's not so good for the guy trying to make a living behind the wheel."
Don't expect the city to jump in with a regulatory solution. Just like the number of restaurants, city business licensing manager Grant Wilson expects that the market will eventually determine how many cabs is appropriate -- the number has already fallen slightly from last year. If they don't make money, drivers will hang up the keys and do something else.
"We expected a peak, and then we expect this to gradually decline," said Wilson, who thinks the total number will likely settle around 700.
Council Member Gary Schiff, who pushed for the 2006 ordinance, noted it has eliminated the steep cost of obtaining a license under the old system and also has been a boon for smaller companies and minority entrepreneurs. The number of licensed cab companies in Minneapolis has grown from 14 in 2007 to 32 today.