Wichmann earned a smaller nonequity incentive award for the year. UnitedHealth's annual financial bonus is based on total revenue, operating income and cash flow metrics, plus a blend of stewardship measures that include a net promoter score, employee engagement and employee teamwork.
The company exceeded the targeted goal for two of three financial targets, but it was at the threshold or below threshold for two of the three stewardship goals related to employee engagement and teamwork.
While some executives have taken salary cuts or deferrals since the economic downturn related to COVID-19, UnitedHealth executives have not. UnitedHealth has not laid off or furloughed employees and instead raised pay for some employees in high-impact areas. The company also said in its proxy that it is extending COVID-19-related health benefits to employees who contract the virus, sent 90% of its nonclinic employees to work from home and instituted more than 80 processes and protocols to assist and protect its care delivery employees.