In his first nine months, the Golden Valley Police Department's community health officer has taken on more than 140 cases, working to connect those with mental health or chemical dependency issues with help.
"I do think we could have used this position a couple of years ago," said detective Lance Evans, who took the role when it was created in January. "It's really needed."
While not a health care or mental health professional, Evans can be a consistent contact for people who are struggling or their families. He often checks in with people via text, over coffee or through home visits. Checking in can mean ensuring those people have their medications, a ride to a counseling appointment or a referral to another organization.
"There are a lot of programs and services for people who need help," said Police Chief Jason Sturgis. "[Police] tend to be a common denominator, but we are short-term problem-solvers. We knew folks could use a different approach."
Each officer on the force is trained in crisis response, but Evans is called in after the initial police call, creating what could be a long-term relationship between the person and the Police Department.
Evans' role has already led to a decrease in repeat calls from some people, who now know they can reach out to him rather than repeatedly dial 911.
"When you are working the street, you do deal with these issues but you don't see what happens after you leave," said Evans, who has been with Golden Valley police for 25 years. "It's been really fulfilling to see these people get medication, counseling and treatment."
The community health officer position also means planning wellness programs, both emotional and physical, for the city's police officers. Evans hopes to break the stigma that might stop an officer from seeking counseling or emotional support.