The public murder of UnitedHealthcare’s CEO in Midtown Manhattan is likely to prompt a major reassessment of security for corporate executives.
Firms specializing in executive protection say they have fielded a flurry of calls from companies looking to beef up security since Brian Thompson was gunned down Wednesday morning while entering a New York hotel to co-host UnitedHealth’s annual investor meeting.
“It’s a wakeup call for a lot of companies,” said Glen Kucera, the New York-based president of Enhanced Protection Services, an arm of the security company Allied Universal. “Unfortunately, it sometimes takes an event like this to impact change in the threat landscape.”
Thompson, 50, ran the largest U.S. health insurer, a division of the nation’s fourth-biggest publicly traded company, Minnetonka-based UnitedHealth Group. New York City police, who called the shooting premeditated, were still looking for the killer. Several news organizations have reported that bullet casings left at the crime scene were marked with the word “deny” and other terms associated with claim rejections by insurers.
Threats against health insurers — indeed all insurers — have risen in recent years, said Dale Buckner, CEO of Global Guardian, a Washington, D.C.-based corporate security provider. By its nature, insurance is a business that can “create enemies at scale,” he said.
A denied claim or medical treatment can seriously damage a person’s financial health — or worse.
“These decisions [made by insurers] can impact the quality of life or even life and death,” Kucera said.