Karl-Anthony Towns' mother Jacqueline had been in a medically induced coma for weeks but was turning a corner in her battle with COVID-19.
Doctors were preparing to bring her out of the coma, and while Towns didn't want to get too excited, he was hopeful.
Then he got a call from his father Karl Sr., and Towns could sense something was off. His father usually communicated with the family as a group and not individually. This was a direct call to Towns. The news wasn't good -- Jacqueline had a stroke.
"He was just like, 'She's gone. She had a stroke during the night and she's gone.' I said, 'Has she taken a step back? What's the next step?' Because in my mind, I'm just thinking about [next] steps," Towns said. "He had just told me those doctors thought there was no way for meaningful life from her after this stroke."
In a video that premiered on his YouTube channel Monday night, Towns for the first time discussed in detail with interviewer Natalie Manuel Lee the struggle he and his family went through as he watched his mom die of COVID-19 on April 13.
After Jacqueline's stroke, Towns said he had to make the decision eventually to remove her from life support.
"It just got to a point where it was harming her," Towns said as he fought back tears. "I gave her all the time, and I made the hardest decision you can make. I called my sister, I told her the decision I made was. You've got to live with that. I made that decision."
What followed after that was phone calls to other family members to let them know the news. Among the hardest for Towns to make was to his grandmother.
"She was just going hysterical," Towns said. "That was the most difficult call for me, because there is nothing worse than losing your kid. I told that to many people after. I said, 'I will never have a pain like that again, but I will say there is no pain that measures up to losing your mom, but if I lost my kid, I'd be devastated.' "
When Towns made the call to take Jacqueline off life support, his family was all on a group chat saying their goodbyes to Jacqueline remotely as she died. They were telling stories and laughing when they found out Jacqueline had officially taken her last breath.
"She took her last breath -- with laughter," Towns said. "There was no other way Jackie would've wanted it. She didn't want people to cry for her, she wanted people to laugh. She was sent off with laughter."
Towns hasn't said anything publicly about that time in the nearly seven months since. He detailed the tumultuous time, which had some hope that she would recover before ultimately her condition worsened.