Julie Ingebretsen, whose Scandinavian shop opened on E. Lake Street 99 years ago, and Elias Usso, an Ethiopian American pharmacist who opened his Seward Pharmacy on the same street last year, watched the destruction of their businesses on the night of May 27 the same way: on their smartphones while at home.
"It was agonizing to see people wandering in and taking drugs and merchandise," said Usso, 42, whose business was torched. "We didn't sleep that night. It was very difficult to go there in the morning."
Last week, workers restrung electrical wires. Usso expects to reopen the neighborhood pharmacy that was welcomed in the Corcoran neighborhood, near the Midtown YWCA.
Usso is rebuilding, covering an estimated $500,000 in damage and lost inventory thanks to insurance, a benevolent landlord and savings.
He and his wife, a lawyer who also helps in her free time with regulatory and administrative work, have been buoyed by volunteers and customers anxious for reopening on a street that still boasts dozens of damaged and boarded-up buildings.
"Our idea is a neighborhood pharmacy where I have time to talk to my customers," said Usso, who provides free delivery. "I've worked for CVS and Walgreens. I didn't have time for customers. I felt like a machine. And I want Lake Street to come back as robust as it was."
Ingebretsen's, started by Julie Ingebretsen's grandfather, incurred $100,000 in damage, though it was not set on fire.
"A lot of businesses are still boarded up," Ingebretsen said, but she was able to reopen Ingebretsen's last month.