As food companies raced to meet unprecedented consumer demand during the pandemic, ingredient shortages abounded.
General Mills went through dozens of different formulas to keep products on shelves. At the height of the supply-chain crisis, Totino's frozen pizza was reformulated 25 different times in 26 weeks.
Now, as supply-chain troubles fade, the old recipe book at General Mills is back in action.
"We needed to satisfy our consumers, but the cost goes up," General Mills CEO Jeff Harmening said in an interview Wednesday. "As we get to a more normalized supply-chain environment, we go back to more normal, premium ingredients."
The Golden Valley-based maker of Cheerios and Fruit Roll-Ups is entering a new era of normalcy after three years of adapting to extraordinary supply and demand issues that created both challenges and opportunity.
Widespread price increases — meant to cover higher labor, ingredient and transportation costs — should be coming to an end as the company instead chases improved productivity and efficiency to boost the bottom line in the future. That includes expanding in-house manufacturing capacity and shifting back to original recipes from what Harmening called "more expensive alternatives."
"We're not spending as many R&D and manufacturing resources to address problems," Chief Financial Officer Kofi Bruce said. "Now we can focus on taking out costs."
That drive for efficiency and productivity is expected to help the company grow an estimated 3% to 4% over the next year — a far more typical expectation for the packaged food company compared to its revenue growth in recent years that was two to three times.