Hy-Vee closing all fulfillment centers, more than 300 jobs at risk in Eagan

Grocer is shutting down its fulfillment facility in Eagan with 3 others, delays store opening.

March 10, 2020 at 1:49AM
Hy-Vee is closing its distribution center in Eagan. File photo of a Hy-Vee store in Cottage Grove just before its opening in 2017.
Hy-Vee is closing its online fulfillment center in Eagan and in three other Midwest markets. File photo of a Hy-Vee store in Cottage Grove just before its opening in 2017. (The Minnesota Star Tribune)

Hy-Vee will close all of its four online fulfillment centers, including one in Minnesota, later this month.

The four centers for the West Des Moines-based supermarket chain are located in Eagan, Des Moines, Omaha and Kansas City, Mo.

More than 300 employees could lose their jobs at the Eagan plant, according to a Worker Adjustment and Retraining Notification issued Monday.

Some of the other locations have more than 500 employees. Hy-Vee executives didn't provide an exact number of employees who may be offered other work in the company. For those who do not find other work within Hy-Vee, their last day will be May 6.

"Our customers want a full assortment of products, personalized shoppers and same-day pick up at the store, which we are unable to fully provide when we process orders at a fulfillment center," said Hy-Vee spokeswoman Christina Gayman in a statement. Operations will be transferred to the retail stores later this month so that customers' online orders will now be filled at local Hy-Vees.

Hy-Vee's online ordering system called Aisles Online was launched in 2015. The Eagan, Omaha and Kansas City centers opened last year. The Eagan facility was about 90,000 square feet.

About a year ago, Hy-Vee dropped plans for a distribution center in Austin, Minn., to focus on online ordering. Consumers can also use delivery services from Instacart and Shipt for Hy-Vee orders.

Other retail chains such as Albertsons, ShopRite, Loblaws and Amazon's new grocery-store chain are switching to micro-fulfillment models, which fill online orders from existing store locations, according to trade publication Progressive Grocer.

In another sign that Hy-Vee is shifting gears, its 74,000-square-foot Spring Lake Park store that was to open this spring will now open in the fall. A new store in Blaine that was making a debut in 2021 is now in a "no update" status, according to Gayman.

New stores in Columbia Heights, a second location in Maple Grove on 101st Avenue, Chaska, Farmington and West St. Paul also have no updates. A Wahlburgers restaurant in a franchise partnership with the Wahlberg brothers Mark, Donnie and Paul opened in February in Maple Grove.

Hy-Vee operates more than 260 stores in eight Midwestern states, including 11 in the Twin Cities.

John Ewoldt • 612-673-7633

about the writer

about the writer

John Ewoldt

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John Ewoldt is a business reporter for the Star Tribune. He writes about small and large retailers including supermarkets, restaurants, consumer issues and trends, and personal finance.  

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