Layoffs loom as legislators decline $10 million for MNLARS fixes

March 2, 2018 at 11:51AM
The South St. Paul Quick-Serv License Center in 2017, where problems plagued a rollout of a system upgrade for Minnesota's licensing and vehicle-registration system.
The South St. Paul Quick-Serv License Center in 2017, where problems plagued a rollout of a system upgrade for Minnesota's licensing and vehicle-registration system. (Star TRibune/The Minnesota Star Tribune)

Almost 40 workers assigned to fix Minnesota's troubled multimillion-dollar vehicle licensing system will be laid off at the end of March after legislators Thursday rejected an emergency $10 million infusion for system repair.

The House voted down a DFL motion to allocate money from the state's Driver and Vehicle Services agency to the beleaguered Minnesota Licensing and Registration System (MNLARS), whose problems have meant long lines and waits for Minnesotans seeking vehicle services. Republican lawmakers had pushed back, saying they wanted to know exactly what the money would be used for and suggesting that Gov. Mark Dayton should find the $10 million within his executive budget.

When MNLARS was rolled out in July, its costs were initially estimated at $48 million before soaring to $93 million as glitches piled up. The $10 million denied Thursday was part of a further $43 million request made this year for continued repairs to the system.

If the requested funding were granted, total MNLARS costs would approach $140 million.

The state Department of Public Safety and Minnesota IT Services (MNIT) have overseen the MNLARS rollout. Officials from those agencies said they have added 101 fixes and features to the system over the past few months. Last month, they proposed a road map to fix all "high-priority defects" by June 2020.

In January, DPS and MNIT informed the Legislature that they needed another $43 million to fully fix the system.

MNIT said in a news release Thursday that it "will not be able to continue fulfilling contracts" for 39 contract workers who have been implementing MNLARS fixes. Those workers received layoff notices Thursday. Contracts will be terminated by the end of March, according to a letter MNIT Commissioner Johanna Clyborne sent to members of the House and Senate.

Paul Torkelson, R-Hanska, chairman of the House Transportation Finance Committee, said in a statement Thursday night that legislators now will review the full funding request in detail and "take action as appropriate."

"Like taxpayers, we are disappointed with Governor Dayton's failure to deliver a functioning DMV system, and that his administration has mismanaged their budget," Torkelson said. "It is my expectation that work will continue on improving MNLARS at its current pace."

In her letter to legislators, Clyborne wrote, "The loss of knowledgeable contract staff working on the MNLARS system will have a crippling effect on our ability to maintain the pace of progress on system improvements. Even if funding is made available in the weeks ahead, it will take a number of months to sufficiently acclimate new contractors to the system so that they can be productive in their work."

A handful of permanent staffers will remain, MNIT said. In the time being, resources will be allocated to maintain the system and oversee implementation of Real ID, the federal law establishing tougher security standards for state-issued driver's license and ID cards.

At a House Transportation Finance Committee hearing last week, Republican lawmakers criticized Dayton's administration for the botched rollout of MNLARS and questioned why the $10 million request did not come earlier.

Just before Thursday's vote, Rep. Rick Hansen, DFL-South St. Paul, argued for the $10 million expenditure, saying there's "a cost to inaction."

"Unfortunately, Republicans are obsessively focused on problems while avoiding responsibility and problem solving," Hansen said in a statement. "A month ago, Governor Dayton alerted legislators to his funding needs and that contract layoffs notices would go out March 1st if they weren't met. ... Republicans don't seem to care. They can blame Governor Dayton all they want, but their inaction today puts the responsibility squarely on them."

New MNIT Commissioner Johanna Clyborne, center right, explained the case for additional funding from the legislature to keep MNLARS afloat. On the left is Mona Dohman, DPS Commissioner, Dana Bailey, Executive Director for Projects and Initiatives at MNIT and on the right, Joan Redwing , MNIT Chief Enterprise Architect. ] GLEN STUBBE � glen.stubbe@startribune.com Tuesday, February 27, 2018 Administrators responsible for the state's vehicle licensing and registration system will discuss their road
New MNIT Commissioner Johanna Clyborne, center right, explained the case for additional funding from the legislature to keep MNLARS afloat earlier in the week. On the left is Mona Dohman, DPS Commissioner, Dana Bailey, Executive Director for Projects and Initiatives at MNIT and on the right, Joan Redwing , MNIT Chief Enterprise Architect. ] GLEN STUBBE � glen.stubbe@startribune.com Tuesday, February 27, 2018 Administrators responsible for the state's vehicle licensing and registration system will discuss their roadmap to fix a multitude of problems with the system and ask for $43 million in additional funding - including an immediate influx of $10 million -- at a House committee meeting Tuesday. That ask will not go over well. This is the first of three meetings this week where Republican legislators will question the expense, and likely the state IT agency's role in future projects. Transportation Finance Committee meeting at 1 pm in Room 120 of the Capitol. (Terry Sauer — Star Tribune/The Minnesota Star Tribune)
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