QI've grown comfortable with the look and feel of Microsoft's Outlook Express e-mail program on my nine-year-old Windows XP computer. But my new Windows 7 PC doesn't have it, and I've got 700 e-mails accumulated over nine years that I can't read. What should I do?
Life without your Outlook Express e-mail
ROSS COUCHMAN, OTTAWA
AYour best alternative is to switch e-mail programs, although you can take your old e-mail with you.
Microsoft no longer provides Outlook Express, and has switched to Windows Live Mail. But by copying your Outlook Express e-mail to a flash drive, then moving the flash drive to your new PC, you can import your Outlook Express e-mail into Windows Live Mail.
A less desirable alternative is to download an old copy of Outlook Express, which is still available for free at tinyurl.com/6c2nm. However, Outlook Express comes as part of Internet Explorer 6, a Web browser that is way out of date.
Windows Live Mail is not included in Windows 7, but you can download it free (tinyurl.com/28fdybz) as part of a package called Windows Live Essentials.
For directions on how to back-up Outlook Express to a flash drive, see tinyurl.com/qw5v4. Learn how to import Outlook Express e-mail from the flash drive to Windows Live Mail at tinyurl.com/yl52qo2.
QI recently bought an iMac computer, and would like to transfer my e-mail from the Outlook Express 2003 program to the e-mail program that comes with the iMac. How do I do it?
BILL SCHUESSLER, WAYZATA
AYou can find instructions for converting e-mail files from Microsoft Outlook Express format to Macintosh format at tinyurl.com/28a83tq.
Before following the directions, download a free PC program called DbxConv (tinyurl.com/26u9p86) that performs the file conversion.
QI have a Dell Dimension 9100 PC that runs Windows 7, but it continually freezes and gives me the message "Program not responding. Do you want to wait or cancel program?" What can I do?
GEORGE LYALL, PINECREST BY THE SEA, FLA.
AIt sounds as if your PC doesn't have enough random-access memory (RAM). Depending on when you bought your PC, which was introduced in 2005, you may have as little as 1 gigabyte of RAM, which is barely enough for Windows 7 to run properly.
Try adding a gigabyte or two of RAM (your model can use up to 4 gigabytes) at a cost of $25 to $40 per gigabyte. See tinyurl.com/2bwzloq or tinyurl.com/28z7ck3.
E-mail tech questions to steve.j.alexander @gmail.com, or write to Tech Q&A, 425 Portland Av., Minneapolis, MN 55488-0002. Include name, city and telephone number.
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