Imagine leaving your home and going to an office filled with strange sounds and smells and a front desk so tall that you could hardly see over it.
You turn the corner and see rows of huge reclining chairs and sharp metal tools. And after you sit down, a person you've never met grabs one of those tools, brings it close to your face, and tells you to open your mouth as wide as you can. No, wider.
From the point of view of a young child, or their parent, the dentist's office can be a scary and stressful place to visit for the first time. In some situations pediatric dental anxiety can be so serious that it creates a need for measures no one wants to take, from delaying care to sedation or even physical restraint. But experts say long-term dental health benefits greatly from going to the dentist at a young age.
Pediatric dental anxiety is such a common problem that when the Pediatric Device Innovation Consortium (PDIC) at the University of Minnesota put out a public call for ideas on unmet medical needs in 2016, finding ways to ease kids' dental fears was the first idea to arrive in the inbox.
Beginning on Monday, a new U spinout business called Yonder is launching an app designed to address this need by using a cartoon hippo named Mimi to help young patients get comfortable with the dentist's office, before they even arrive there. Yonder's first commercial client is Laganis Pediatric Dentistry in Maple Grove, and second client in Edina is expected to come online soon.
The Yonder app combines footage of the actual dentist's office that the child is going to visit and recordings of their dentist into an interactive virtual tour hosted by Mimi. The video plays on a parent's iOS or Android smartphone, after a notification for the app download arrives with an appointment-reminder text.
"Hi! I'm Mimi! Come to the dentist with me!" the character says over upbeat kids music on a demo video on the Yonder website. The program waits for the 2-year-old in the video to advance the program by pressing the screen.
"Come on in. Wave hello to my friend!" Mimi says, as a clinician in the doctor's office waves back. The video is captured at a child's eye level, so the front desk looms large and doorknobs are at the center of the screen. "There's so much to see here!" Mimi says as the actual toys in the waiting room are displayed. Then the video follows the actual path the child will take through the office to the dental chair, where the common dental tools are displayed and described, before the dentist is shown, smiling and friendly.