Six nights a week, groups of workers in bright orange shirts marked "Outreach" walk Minneapolis streets, hoping they can connect people with assistance and prevent violence before it occurs.
If they encounter men shooting dice at a gas station, they'll start up a conversation. If they run into a teenager who needs a job, they'll exchange phone numbers and put them in touch with someone who's hiring.
If the person needs help with housing, they'll try to cut through the bureaucracy and get help fast.
"We just try to reach out," said Kani Jackson, a member of the new MinneapolUS Strategic Outreach Initiative teams. "[We] try to get a feel for them, get a vibe for them, and then put them where they need to go, not where we want them to go, but where they want to go."
The city of Minneapolis created the teams this fall, as it seeks to reimagine public safety following George Floyd's death, a fresh awakening on racism and a surge in violent crime.
City leaders who have been pushing for less policing and more social work hope the new teams could fit into a new public safety system moving forward.
Council Member Phillipe Cunningham, noting that violence often occurs in cycles, compared it to an infectious disease that can be prevented and cured.
"What we are facing here in Minneapolis is something that we can get to the root of, but it will take absolutely all of us," Cunningham said.