Rose Ramey is not a high-ranking manager, but with more than 50 years of work at Goodwill-Easter Seals Minnesota she may be its most respected leader.
Though never part of her formal job description, Ramey has counseled thousands of Minnesotans who came to Goodwill in search of training and a job.
"Rose is the first person you see when you come through the door," said Carl Nimis, a blind, onetime felon who turned his life around through Goodwill and, having worked at Chipotle Mexican Grill since 2011, is one of its many successes.
"I told Rose, 'Society doesn't want me. I don't have housing or a job. I almost was better off in prison.' She told me, 'I will not let you give up,' " Nimis recalls. "Every day, she was there. It took a few more months, but I got this job. And my life has been going up since. I have many mentors and Rose is one of them."
Goodwill, which works with businesses and the government to train and employ disadvantaged people, has gotten a lot of attention in recent years as it expanded, cleaned up its stores and made the business of recycling goods more appealing. Today, it has 36 stores that employ about 2,000 people.
But just as important, the organization strengthened our community and economy through the work of people like Ramey, who helped so many with encouragement and tough love.
Such as: "Take off your cap, pull up your pants and wear a belt if you want a job."
Ramey keeps a drawer full of belts handy.