As Minnesota Viking fans who have spent the last 45 years living in Green Bay, we recently returned from a tour of U.S. Bank Stadium. Interesting tour; magnificent structure. However, our memory isn't all wonderful.
Being unfamiliar with the surroundings and wanting to not be late, we arrived by Metro Transit light rail (a superb convenience!) more than an hour early for our 3 p.m. tour. We wanted to use a restroom, but the stadium was locked; however, the Vikings pro shop was open. Our request for using a restroom was, "No, but you can use the Porta-Potties in the parking lot across the road." After wandering around for an hour, finding locks on eight Porta-Potties in two rocky, unkempt parking lots and receiving negative answers to our request at two business offices, we found a restroom in the basement of a coffee shop – thanks to two other "wandering Viking fans" from North Dakota who were also appalled at the lack of a welcome mat. Without a bench in sight, we sat outside on concrete steps waiting for the tour door to open.
Unfortunately, our story isn't over. Upon complaining later to "the guy in charge" at the pro shop, we were met with a defensive reply: "No NFL teams allow access to restrooms from their pro shop." Evidently, that young lad has never experienced Lambeau Field!
After returning to Green Bay, we purposely revisited the Packers' NFL stadium (on a Wednesday) and witnessed:
• A pro shop full of excited shoppers.
• An elevator leading from the pro shop to a huge atrium with restrooms (open from 8 a.m. to 10 p.m.).
• Fans, visitors and tour groups enjoying the atmosphere.
• Restaurants around the perimeter of the atrium.