In the nation's pandemic-battered restaurants, the need to reinvent — or, in contemporary lingo, "pivot" — has become a key strategy in the fight to stay financially afloat.
Not surprisingly, "pivot" is also the Word of the Year up and down the dining industry's beleaguered supply chain.
Just ask Mike Phillips. In the space of a few weeks this past March, the owner and creative force behind Red Table Meat Co. watched as his primary customer base — a nationwide network of high-end restaurants — fell away.
When demand for his top-rated salumi products plunged from 15,000 pounds per week to 2,000, Phillips was forced to lay off his staff of five.
"I was here, by myself, and I had time to think," he said. "In a weird way, COVID has given us the opportunity to press pause and figure out what's important."
At the time, giant corporate slaughterhouses were being slammed by COVID-19 outbreaks, crimping the nation's pork supply and leaving hogs with no place to go. Phillips' initial reaction was to lend a hand.
"But then I thought, 'That's not a system that I've ever wanted to be a part of, so why should I bail it out?' " he said.
Instead, he decided to focus his considerable energies on his system, which transforms heritage-breed pork from quality-obsessed Minnesota family-owned farms into a dazzling array of dry-cured meats, all created at a fascinating, watch-them-work facility inside the Food Building in northeast Minneapolis.