Firefighters across Minnesota are increasingly responding to 911 calls to lift elderly people off the floor, even at some senior care facilities with their own staff.
More than 7,100 times last year, fire departments across the state were dispatched to assist frail but uninjured people, a nearly threefold increase from a decade prior. The unreimbursed runs come at a cost to taxpayers — $825 per call, by one estimate — summoning a fire truck and several firefighters to perform a "lift assist" without medical treatment.
It is a worrying trend for many local fire departments already responding to mounting medical calls, since it can leave them shorthanded for major emergencies and puts firefighters at risk of back injuries. It also underscores the sometimes uneven care offered by senior housing complexes springing up across the metro area.
"These assisted living facilities charge a pretty hefty fee each month for the residents to stay there," said Coon Rapids Fire Chief John Piper, who reduced the lift calls in his city after meeting with assisted living facilities. "As the name implies, it's our view that that's a service that they should provide."
"Lift assist" calls typically involve people who fall doing routine tasks, like moving around the bathroom, and do not need medical help. These runs now make up almost 4 percent of all fire department medical runs, though the data probably understates the actual number, according to the state fire marshal. It includes people who call from their homes.
Cities across the country have begun charging facilities for lift assist runs, most recently Omaha, Tacoma, Wash., and Kansas City, Mo.
"I think it's a growing problem with everyone," said Dale Specken, Hopkins fire chief and president of the Metro Fire Chiefs Association. "The busier that we're getting with just calls in general and then lift assists ... a lot of them are ones that we end up at nursing facilities."
Even people needing a lift are sometimes surprised to see firefighters. In July, four firefighters arrived at a senior living complex in Minneapolis to pick up an uninjured woman, who asked why three nurse aides in the room hadn't lifted her. The aides cited instructions from their supervisors not to lift any patients. The facility does not lift residents who do not pay for home care services.