Kemps' top-selling product, milk, is in a long-term decline. Another big dairy market, ice cream, has seen stagnant sales. And the venerable Kemps brand has been flipped between four corporate owners over the past 15 years, potentially a recipe for failure.
Yet St. Paul-based Kemps has slowly but steadily grown sales, anchored by its lock on the Twin Cities and Milwaukee dairy markets and its expanding national presence in frozen yogurt. The company was a pioneer in frozen yogurt and has a strong track record of innovation, a key to success.
"They are an innovative company in developing new products and really look for opportunities," said Jim Carper, editor of Dairy Foods, a trade publication.
Kemps is celebrating its centennial: It was 1914 when William Kemps co-founded the Lathrop-Kemps ice cream company with a plant in Minneapolis. Today, Kemps does about $800 million in annual sales and has 1,265 employees, including 850 in Minnesota. Its operations include a milk plant in north Minneapolis and an ice cream factory in Rochester.
Kemps CEO Greg Kurr said the company is an "autonomous business" within Dairy Farmers of America, a big Kansas City-based farmers co-op. Dairy Farmers bought Kemps in 2011 from Massachusetts-based HP Hood, which had owned it since 2004.
"Our greatest asset is our brand, and each owner has understood that — and I'm on my fourth owner," said Kurr, who started at Kemps as a truck driver in 1986 and worked his way up to become CEO last year. His predecessor, Jim Green, had been CEO for 21 years, a steadying influence at Kemps as its ownership changed.
Kemps has thrived in businesses that are for the most part dominated by national and multinational players: Dean Foods in fluid milk, and Nestlé and Unilever in ice cream. Nestlé makes the Dreyer's and Edy's brands; Unilever has Breyers and Ben & Jerry's.
A regional leader
Despite such competition, Kemps has top market share in some major dairy categories in the Twin Cities, including milk, ice cream and frozen ice cream novelties, according to IRI data provided by Kemps. (Chicago-based IRI is a leading market researcher). In Milwaukee, Kemps is No. 1 in ice cream and milk.