Caregivers who work for Right at Home senior care services always receive birthday calls from one of the owners, even on weekends. It's a small thing, but one of several ways that the Bloomington-based company shows its appreciation for workers and helps retain them.
Right at Home is one of 13 companies that has made the Star Tribune's list of Top Workplaces each of the six years it has been produced.
Retention of employees becomes an even bigger issue for companies as the economy continues to recover. Workers surveyed by WorkplaceDynamics listed flexibility, benefits, empowerment, team spirit, training and helpful bosses as reasons they love their employers.
Making Right at Home workers feel welcome and wanted is especially important, said Paul Blom, CEO of Right at Home, because of the company's mission of helping senior citizens who want to stay in their homes but need companionship and light housekeeping.
"Our clients are elderly, often have cognitive issues, and adjusting to change is more difficult for them," Blom said. "The more staff turnover we have, the less positive of an experience our clients are going to have."
Right at Home employs about 220 people, with nine full-time staff in its main office.
"Compared to others in our industry, our turnover is about one-fourth normal," Blom said. "We've always understood that all we have is people."
In addition to competitive benefits, the company sends welcome cards to new hires, sponsors a summer family event and pays for an evening at Chanhassen Dinner Theatres in January that features an annual company report as well.