The world met Derek Chauvin, staring ahead impassively with his knee on George Floyd's neck, through a bystander's cellphone video shot as sunlight waned on Memorial Day in south Minneapolis.
Yet in the nearly two decades before Floyd's death prompted worldwide outrage, Chauvin was a face in the crowd, patrolling the streets during night shifts in the city's busy Third Precinct. Now charged with murder and manslaughter in Floyd's killing, the 44-year-old fired Minneapolis police officer remains an enigma to colleagues and neighbors, and at least one family member who described being horrified by the video and said Chauvin's behavior was out of character.
"The number one question I had was, 'Why didn't you just get up?' " said the relative, who asked not to be named over safety concerns.
Chauvin's family is struggling to square the Chauvin they know with the man whose actions have sparked worldwide condemnation and demands for change.
Next-door neighbors say they barely saw Chauvin, discovering he was a cop only when reporters and protesters showed up in their Oakdale neighborhood. Former colleagues are confounded by how the unassuming veteran street cop became the city's most notorious officer.
"He's not the devil that he's made out to be," said Sgt. Joey Sandberg, who retired in 2018 after working three decades in the large Third Precinct that spreads across south Minneapolis. Sandberg called Chauvin a friend. "I don't know what happened to him. Nobody knows. That's the million-dollar question."
Chauvin is in custody at a state prison in Oak Park Heights. His attorney did not respond to requests for comment.
'A regular guy'
Chauvin's work record details commendations for disarming gang members and intervening during domestic-abuse calls. Before pressing his knee into Floyd's neck on May 25, Chauvin was also involved in two other deadly encounters with civilians and two nonfatal police shootings. Yet the 19-year veteran was disciplined just once out of 17 misconduct complaints logged since 2001.