In the middle of David and Linda Francis' nightmare, a phone call planted a seed of hope.
It was a woman from the Jacob Wetterling Resource Center offering sympathy and help in the search for the Stillwater couple's son. Jon Francis, 24, had gone missing one July day after setting out to climb Idaho's Grand Mogul mountain.
"She said: 'David and Linda, don't do anything now, but think about doing something to honor Jon's memory and honor his loss,'" recalled David Francis.
That was nearly three years ago.
The Francises eventually learned that their athletic son had died instantly in a climbing accident. "It took us over 12 months to find Jon's remains. It was grief all over again," David Francis said.
Since losing Jon, the Francis family has been hard at work on several fronts to honor his life and help other families.
Through the Jon Francis Foundation, they've provided counseling and advice to others whose loved ones have gone missing in Alaska, Idaho, Massachusetts, Wisconsin and Wyoming. Last year, they teamed up with law enforcement to conduct multiple searches for missing hikers, climbers, campers and others lost in the wilderness.
Currently, the Francises are involved in two wilderness searches for missing adults -- in Ontario and Marshall, Minn.