Twins provide funds for non-team employees; ticket refunds on horizon

As part of a coordinated effort through baseball, the Twins are expecting to announce ticket refund and exchange policies early next week.

April 23, 2020 at 2:00PM
The interior of an an empty Target Field an hour before the Home Opener against the Oakland A's would have begun.
The interior of an an empty Target Field an hour before the Home Opener against the Oakland A's would have begun. (The Minnesota Star Tribune)

After providing their 1,400 part-time game-day employees partial payment for April, and committing to keeping their full-time staff employed at least through May, the Twins this week are beginning the process of providing financial aid for more than 800 non-Twins employees who work at Target Field.

(The Minnesota Star Tribune)

Workers who staff the concession stands, which are operated by Delaware North Sportservice, those who clean the ballpark, who are employees of Marsden Services, and a variety of other contract workers were informed Monday and Tuesday that they may begin applying for grants from the Target Field Employee Assistance Fund.

"We rely on a lot of great people to create the Target Field experience, and we know a lot of them are hurting due to the suspension of our season," Twins president Dave St. Peter said. "With this process, we hope to provide a measure of support for those people as we all try to work through this pandemic."

The Twins seeded the non-profit fund with an initial grant as part of the $1.3 million the team committed to its ballpark employees, and secured other donations to help provide assistance for those who were laid off by independent contractors once the baseball season was indefinitely delayed. Delaware North, which handles concessions at dozens of stadiums, arenas, airports and theaters, laid off more than 55,000 employees nationally.

Those employees who worked at Target Field in 2019 and were scheduled to do so again this summer can fill out an online application for funds. Once eligibility is confirmed, the team hopes to begin issuing checks "sometime next week," St. Peter said.

Refunds coming

The Twins expect to begin offering refunds, credits or other incentives to ticket-holders next week, too, St. Peter said. Major League Baseball, which is coordinating a refund policy for all 30 teams, plans to announce that policy next Monday or Tuesday, he said.

Nearly 13,000 season tickets have been sold by the Twins, and single-game ticket sales "were very strong" until the coronavirus crisis hit, St. Peter said. Opening Day was sold out, and "we were on a trajectory toward selling north of 2.5 million tickets" in 2020, he said, a level they have not reached since 2012.

Star Tribune photo by Aaron Lavinsky

about the writer

about the writer

Phil Miller

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Phil Miller has covered the Twins for the Minnesota Star Tribune since 2013. Previously, he covered the University of Minnesota football team, and from 2007-09, he covered the Twins for the Pioneer Press.

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