There was a time when hundreds — okay, more like 1,600 — cabdrivers roamed Minneapolis roads. They picked up riders who had either called a company dispatch center or stood on a curb, raised a hand and shouted “taxi!”
Not so anymore.
These days we’re used to opening a rideshare app and having a driver arrive within minutes. Upward of 12,000 Uber and Lyft drivers work within city limits, according to the companies. Now, the two biggest players in the rideshare game are threatening to leave the city over a new City Council ordinance hiking driver pay.
That would leave the nine remaining taxi companies, which employ 14 drivers, to pick up the slack. What does it look like to hail a taxi in Minneapolis these days? And how does it compare to using the Uber and Lyft apps to order a ride? We took two trips to find out.
For the first, reporter Eder Campuzano and news intern Alex Karwowski rode from Minneapolis-St. Paul International Airport to the Seven Points shopping mall in Uptown. The second trip was a ride from the Whittier neighborhood to downtown St. Paul, simulating a night of drinks followed by an event at Xcel Energy Center.
Here’s what we found:
MSP to Uptown
Our reporters began their journey at Minneapolis-St. Paul International Airport where we synced up our watches, figuratively speaking, in front of the Delta Air Lines kiosk in Terminal 1. From there, we went our separate ways.
Alex set off for the airport’s designated rideshare area and Eder took another escalator up to the taxi waiting area. There were three cabs parked in the waiting area, and two drivers immediately acknowledged the waiting reporter. He was in a Classic Travel taxi within seconds.