In the old pre-computer days, anyone inquiring about local government services had to search for numbers in the phone book or visit city and county buildings to read bulletin boards for information such as meeting agendas and minutes.
Websites changed all that, although many of them have been difficult to navigate, much like trying to drive down a highway full of stop signs.
Washington County recognized that problem and on Wednesday unveiled an updated website designed to put users in touch with information topically, instead of by county department.
"They will notice a pretty distinct transition when they come in and it looks like this -- not something they've been experiencing for nine years," said Larry Timmerman, a senior planner who showed the new site to county commissioners before it was made public.
The site has a revamped home page with "flyout menus" that channel users to all available content. The 2,500 pages of content on the old site were reorganized into 500 pages on the new site, eliminating redundancies and unexpected dead-ends. The new site has buttons to connect to social media, a "Report a Concern" link, a "Notify Me" link for anyone wanting to receive updates on road construction and other county projects, and FAQs buttons.
In the event of any immediate urgent news, the site will have a red "alert" button at the top.
Autumn Lehrke, the youngest member of the county board, said she liked the improved, more powerful technology. "For a user that's not familiar with county services, this is awesome -- way easier to find what you're looking for," she said.
The old site was difficult to navigate, had limited functionality and did not perform as a communication tool as would be expected of a county website, said county spokeswoman Yvonne Klinnert, who participated in planning the new site.