The Mall of America celebrated its 25th birthday last month.
Fortunately, there were no festivities to mark its quarter-century of dining mediocrity.
It's been an ongoing mystery: Why is the food (and drink) at the nation's largest shopping mall so forgettable? If the megamall is going to make it to its 50th birthday — and maintain its persuasive sense of destination — its ownership should rethink their approach to dining. Relying on its current formulaic cocktail of Auntie Anne's, Long John Silver's and Tony Roma's isn't going to cut it.
Now's the time to recast some of the mall's vast square footage. Retail is in decline, and the megamall is particularly vulnerable. Not only because of its sheer size, but because two of its anchor tenants — Sears and Macy's — rank among the nation's most troubled retailers.
Equally important: Americans are trending away from shopping, preferring to invest in experiences rather than merchandise. Here is where the mall is at a distinct advantage. Thanks to its amusement park, aquarium and other activities-based crowd magnets, the experience business is baked into the mall's DNA.
Except dining. Which is so weird, since there's no trendier activity than dining. So why hasn't the megamall caught on?
Its critical mass of second-string chains certainly makes dining there a downer. The roster reads either like a dust-covered page from a Reagan-era Who's Who (Benihana, Hard Rock Cafe, Hooters) or their tired brand names (Bubba Gump Shrimp Co., Cadillac Ranch, Rainforest Cafe) emanate a vague is-that-still-around? vibe.
And when it comes to recruiting new blood, delivering an original, trendsetting enterprise seems to be an entirely foreign concept. Recent additions include Margaritaville, a halfhearted eatertainery, and Cantina Laredo, a sad Tex-Mex-er.