Phyllis Michaels sang in a country band for decades. She was on the road for five of those years, rubbing elbows with George Jones, Hank Williams Jr. and Jan Howard. To fit the glittering image, Michaels spent a chunk of her earnings to adorn herself with diamond rings, necklaces and bracelets.
So in 2007, when Michaels heard a TV news report that De Beers, the world's largest diamond seller, would pay $295 million to settle allegations of rampant price-fixing, she knew she wanted in on the gig.
Michaels, 66, of Minneapolis, is one of legions of consumers who bought diamonds or diamond jewelry between 1994 and 2006 and joined a class-action lawsuit against DB Investments Inc., the Luxembourg-based parent of the De Beers companies.
Five years after the final settlement was announced, she's still waiting for her money.
Michaels contacted Whistleblower in 2010 to ask for help getting her money, but a reporter found that the settlement was under appeal. In March 2012, she asked Whistleblower to "light a fire under their butts or something."
In May 2012, the New Jersey Supreme Court refused to hear an appeal of an appeals court decision affirming the district court's decision. Michaels started checking her mailbox.
Months later, she contacted Rust Consulting Inc., the Minneapolis-based claims processing firm appointed to hand out the money. She was told payment would be made in the next couple of months, she said.
"Then they said the early part of 2013. Now they're saying in the next few months because we're still auditing. I think there's something fishy going on," she said.