Would a coupon persuade you to buy more Cheerios? How about: “The right coupons to the right consumers at the right time.”
That — CEO Jeff Harmening said in an interview Wednesday — is General Mills’ planned antidote for consumer hesitancy.
“General Mills has a lot of first-party data,” Harmening said. “And for that reason, we’re able to offer consumers the kinds of things that they really want.”
More coupons, more advertising, more flavor: General Mills is “pulling all the levers” to entice people to buy more Nature Valley bars, Totino’s pizza rolls and cereal amid stalling sales as inflation reins in consumer spending.
“When consumers are feeling stressed, they want to get back to something that they know, honestly something that’s a little fun,” Harmening said. “Creating value for consumers is a lot more than just price.”
To bring that fun, General Mills recently enlisted NFL players, and brothers, Travis and Jason Kelce for a Lucky Charms commercial, and the Pillsbury Doughboy will even be making a return to talk up some flakier biscuits.
The Golden Valley-based food giant is planning a “meaningful increase” in advertising over the next year to boost its biggest brands. After years of price increases in food, and continuing inflation elsewhere, consumers increasingly need to be convinced they are getting their money’s worth on branded packaged food.
The company is so focused on marketing that it recently rechristened chief brand and disruptive growth officer Doug Martin as chief marketing officer.