Mackay: Maintaining motivation, momentum knows no vacation

Motivation and momentum are one dynamic duo. It's a lot easier to stay motivated than to get motivated again. The same is true for keeping momentum.

Comfortable in your job? Things look rosy? Tempted to ease up on the throttle and coast a little? Pinch yourself.

When I need motivation, I remember a story from Jane Goodall, the naturalist trailblazer and gorilla champion, who told a fable that her mother used to read to her and her sister.

"The mighty eagle is sure he will win, and majestically with those great, strong wings he flies higher and higher. ... Gradually, the other birds get tired and start drifting back to the ground. Finally, even the eagle can go no higher ... but that's all right, because he looks down and sees all the other birds below him.

"That's what he thinks, but hiding in the feathers on his back is a little wren ... and she takes off and flies highest of all."

That's the danger of coasting, not giving it your all.

When you have momentum on your side, keep rolling. You have to learn when not to take a break.

Conversely, you also need to know when trying is utterly useless. Manage your motivation in an energy-efficient way.

When I was a young salesman, among the many lessons I learned from a seasoned pro was when to call a timeout. Inexperienced salespeople have a tendency to celebrate a victory by goofing off for a while.

That was exactly what I was doing one afternoon. Coming off the golf course, I ran into the old-timer who was a competitor from the envelope wars. I wondered why he was golfing if he had lost momentum in his sales game.

But the more I thought about it, the more I realized I was the one who had wrong priorities. In sales, athletics, gambling and the stock market, we calculate success by percentages. But by focusing on the percentages, we lose sight of the way those percentages are achieved. They're not earned in an orderly way but in streaks, in stretches and in bursts.

A tremendous baseball player will hit .300, which means he gets three hits every 10 times at bat. That's seven or eight hits a week. Many weeks, however, that great hitter won't get his seven or eight hits. He'll get two or three. He's in a slump.

Other weeks, he's on a hot streak and everything seems to fall in for a base hit. The ball has eyes, eluding every fielder. He's able to count the stitches on the ball as each pitch comes to the plate. That's the week he gets 12, 13 or 15 hits and becomes a .300 hitter.

The great athletes can't explain their hot streaks any more than they can explain their slumps. But one thing is for sure. The smart ones never take themselves out of the lineup when they're "in the zone."

New York Yankees great Yogi Berra, an eternal optimist, famously said: "I ain't in no slump ... I just ain't hitting!"

If you've ever been in sales, think back to the best streak you ever had. What did you do differently that week?

Successful salespeople, like successful athletes, tend to look at the conditions that were present when they were on a hot streak. They try, try, try not to change them.

Mackay's Moral: Maintaining motivation takes no vacation.

Harvey Mackay is a Minneapolis businessman. Contact him at 612-378-6202 or email harvey@mackay.com.