Stricken after watching the video of George Floyd dying under a cop's knee, Minneapolis Mayor Jacob Frey made a late-night phone call.
His aide Jennifer White was still awake. Their talk, he would recall, was one of the most "emotionally packed" conversations of his life.
Noting the sadness, anger, frustration and pain of watching the footage as a Black woman, White shared her thoughts on how he should draft his public statement about a Black man dying as a white officer knelt on his neck.
"I kind of advised him to lead with his heart and to really speak from that place of honesty," said White, a senior policy aide overseeing public safety, criminal justice and police community relations.
As Floyd's death set off national protests over the systemic oppression of Black people, Frey has tried to navigate his role as a white mayor of a city where Black residents are reeling over racial injustice and police brutality.
Aides pushed for him to have a visible presence in the Black community in the days following Floyd's killing and worried about losing Black approval. In the months since, Frey has solicited advice from Black leaders and staffers, read about the multigenerational harm of racism, and vowed to expand his connections with Black constituents.
For Frey, race was not front and center for much of his political career. He was elected in 2013 to the Minneapolis City Council representing a mostly white ward spanning downtown and Northeast, where he advocated for housing policies to reduce segregation but did not have to confront racial justice in a broader way until the 2017 mayoral campaign.
"I knew from the campaign trail and all of the debates, which centered a lot around racial equity and police accountability, that Jacob Frey was underequipped to tackle many of those issues," said civil rights activist Nekima Levy Armstrong, who ran against him. "One of the reasons had to do with his lack of exposure to the native-born [Black] population."