As a onetime manager on duty at Morton's Steakhouse in Minneapolis, Anna Wienke came to appreciate the idea of good service. Not just bringing customers their food, but making them feel respected, like they deserved to be there.
Plating meals at St. Stephen's men's homeless shelter as a volunteer, though, she noticed that the level of service so common in fine dining establishments — and that feeling of respect — was lacking.
"The more I was there, the less comfortable I was with the way we were doing it," said Wienke. "Sitting in the big room, communal-style, nobody was really engaging with each other. There were a lot of heads down. A lot of muscling through the meal."
Then she remembered Morton's and decided to bring a bit of the steakhouse to the shelter. One night, she started grabbing glasses and refilling beverages, clearing plates and calling the residents, "Sir."
"It just really changed the attitude of the men there," Wienke said. "Over time, I started having more and more ideas about how this could be a really different experience."
Wienke's approach that night drove her to action. Almost two years later, she is opening Minneapolis' first restaurant where diners pay what they choose. Or nothing at all.
Provision Community Restaurant (2940 Harriet Ave. S., Mpls., 612-208-0461, provisioncommunity.org) is slated to open by the end of August.
One thing Wienke, 44, appreciated about her time volunteering in shelters was the opportunity to mingle with the people she served, getting to know them over a plate of food.