The state's internal watchdog ripped the Public Utilities Commission (PUC) for at times being inconsistent and opaque in dealings with the public, particularly on a controversial new $2.6 billion oil pipeline proposed by Enbridge.
The Office of the Legislative Auditor issued a report Monday on the PUC's process for public participation, finding myriad shortcomings — including a historical lack of outreach to Minnesota Indian tribes — and making several recommendations.
One of those is for the PUC, which regulates the energy and telecommunications industries, to improve basic communications.
The PUC "has done a poor job educating the public about [its] unique role and processes, and has not provided adequate resources for the public to participate," the report said.
In a response published with the report, the PUC said it had been working "diligently" over the past year to correct mistakes in public meetings. It cited a new policy for engagement with tribes, the rebuilding of its website and hiring of more people to manage public outreach.
The PUC rules on electricity and gas-rate cases and a bevy of infrastructure issues from power plants to pipelines. It has five commissioners who are appointed by the governor to staggered six-year terms. No more than three of them can hail from the same political party.
The legislative auditor's report stemmed from the PUC's handling of Enbridge's proposed replacement for its aging Line 3, a 340-mile pipeline that would transport Canadian oil across northern Minnesota to Superior, Wis.
The auditor examined public participation in the Line 3 process from 2015 to 2020. It did not look at the validity of the PUC's rulings on the pipeline.