Target pledges to increase number of Black employees by 20%

Retailer's workforce-diversity data show Black employees hold 5% of upper-level jobs.

September 11, 2020 at 2:43AM
Target representatives participated in the fall 2019 People of Color Career Fair at the Minneapolis Convention Center.
Target representatives participated in the fall 2019 People of Color Career Fair at the Minneapolis Convention Center. (Star Tribune/The Minnesota Star Tribune)

Target Corp. plans to increase its number of Black employees by 20% over the next three years as part of its growing efforts to build a more diverse and inclusive company, executives said.

The Minneapolis retailer on Thursday announced its latest commitment to racial equity as it also made public more detailed information about the ethnic and gender makeup of its employees and leaders.

Target's total workforce last year was 360,000, with 25% of employees Latino, 15% Black, 5% Asian and 5% people who identified as mixed race, American Indian or other underrepresented groups.

However, the diversity is less the higher the position, with 61% of managers, 71% of company officers and 75% of Target's leadership team being white. For example, Black employees account for only 5% of Target's executives or senior level officials and managers.

"That data really reveals the need for some additional focus on the advancement and retention of our Black team members," said Kiera Fernandez, Target's vice president of human resources and chief diversity and inclusion officer. "So in addition to sharing this workforce diversity data in a disaggregated way, we know that we also have to make some systemic changes to increase the representation of our Black team members across the company."

Target is more balanced in terms of gender diversity with 58% of all employees and 42% of its leadership team being female.

Census numbers show that the largest minority groups in the U.S. are Latinos, who make up 18.5% of the population, and Black people, who make up about 13%.

Thursday's diversity report was the most detailed Target has ever released. Company executives said the company will start to release the details annually.

After the Memorial Day death of George Floyd while in custody of Minneapolis police, Target announced a range of initiatives to address racial inequity within its company and surrounding communities.

The retailer pledged $10 million to social justice organizations and community-rebuilding efforts after unrest — during which Target's Lake Street store was destroyed — and protests following Floyd's death. Target also established a Racial Equity Action and Change (REACH) committee whose action plan includes sourcing more products from Black creators.

Target has been subject to accusations of racial bias, such as in July when a Muslim woman filed a discrimination complaint against Target after a Starbucks barista at a St. Paul store wrote "ISIS" on her cup instead of her name, Aishah. Target said the incident was unintentional.

As part of its REACH goals, Target announced Thursday its plans to help increase advancement opportunities and reduce the turnover of Black employees by providing them with broader pathways to advance in the company, strengthening the network of mentors, and developing programs to hire and retain Black workers in positions with historically low levels of representation, including technology, data sciences, merchandising and marketing.

The company also plans to enhance bias training it already conducts and offer anti-racist training for employees to help foster a more inclusive workplace.

"One of the things I'm particularly proud of is our longstanding commitment to diversity, equity and inclusion at Target," said Melissa Kremer, Target's chief human resources officer. "It's absolutely core to who we are. … We believe it's imperative to give everyone access to the same opportunities and also really focus on fostering a culture where all people are respected and valued."

Last month, Richfield retailer Best Buy made public its plans to hire more than 1,000 new tech employees in the next couple of years and pledged that 30% will be people of color or women.

Nicole Norfleet • 612-673-4495

Twitter: @nicolenorfleet

about the writer

about the writer

Nicole Norfleet

Retail Reporter

Nicole Norfleet covers the fast-paced retail scene including industry giants Target and Best Buy. She previously covered commercial real estate and professional services.

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