Heading into the all-important holiday months, budget-conscious Target customers shopped more but didn’t necessarily spend more.
As a result, the retailer missed its sales and earnings expectations for the quarter that ended in October; profits declined 12% year over year to $854 million.
Investors punished Target on Wednesday, tanking the company’s stock price. It fell 21% to $121.72, marking the largest single-day decline since May 2022.
“We’re not pleased [with] where we are today, but we see a lot of green shoots and a lot of long-term opportunities to continue to advance our business,” CEO Brian Cornell told analysts Wednesday morning.
Target has been slashing prices this year to claw back customers increasingly opting for Walmart or Amazon.
“That’s driving traffic to our stores,” Cornell said during a call with media. “We feel really good about the reaction we’re currently getting.”
The Minneapolis-based retailer saw a 2.4% bump in store traffic for the quarter that amounted to an extra 10 million transactions over the same quarter last year.
But revenue has not seen a corresponding lift. Same-store sales were up just 0.3% over last quarter, missing analyst estimates.